In 2000s, has a greater reach than any

In its earliest form, manufacturing was carried out by a single
skilled artisan

with assistants and conducted mostly in rural areas. The
Industrial Revolution began

in 1760 and new transitions were brought in including going
from hand production

methods to machines, the development of machine tools and
the rise of the factory

system. Nowadays, the modern industrial engineering process
relies heavily on

technology, be it the Computer Numerical Control machining
or RFID for inventory

sorting in warehouses. In the past decade, the emerge of
internet usage changes

the world’s operation eco-systems and human behaviour. It
enables the raise of

different technologies – lighting speed of communications
through internet, on-thego

communication behaviour etc. Particularly, the latest mobile
technology and

increasing mobile device adoption are also playing a rising
role in the modern

industrial engineering. Mobile ,since its early prototyping
in the late 2000s, has a

greater reach than any other technology. Two thirds of the
global population are

now mobile subscribers. Crowded public places show many
individuals intently

focused on glowing screens in their hands. Smartphones,
tablets, and even

wearable devices such as smartwatches have become ubiquitous
as consumers

have become accustomed to a much higher level of connectivity
and access to


Just by looking into the mobile device usage across the
globe, mobile

population is at more than 60% in most of the countries.
What does that mean to us

as in the engineer industry?

How big is the impact to product engineer while we are now
being able to

reach or be reached by real-time information, speed and
instant to immediate

communications with our engineers sitting across the globe
via any of the on-the-go


This white paper will center on how mobile technology is and
will be

disrupting the modern industrial engineering industries.
Examples of recent industry

innovations and current industry gaps will be provided,
together with the risks and

challenges faced by the industries. The paper will also
cover the proposed

recommendations for the industrial engineering industry on
adopting the latest

mobile technology in the future. The Rise of Mobile and it’s

The rise in smartphones has increased at a dramatic pace. In
2009, only 173.5

million units were shipped globally. But by 2016, global
smartphone shipments

increased by 8.5x to 1.470 billion units1

. This rise in smartphone usage is seen across all

demographics and geographies, including the less privileged
and in developing

nations. According to Pew Poll Research, reliance on
smartphones to access the

internet in America is especially seen in those who have a
lower income2

. The

popularity of smartphones is also seen in developing nations
like Kenya where 46% of

the population live below the poverty line3

, 43% of people use a smartphone4


The popularity of smartphones among the less privileged is
what makes the

rise of mobile a unique opportunity for the engineering
field when looked at in

adjacent to the rise of smartphone sensor capabilities. In
2013, Burberry partnered

with Google for the Burberry Kisses campaign which allowed
users to send a digital

note to a loved one that is sealed with their own kiss. In
order to do so, the team use

the touch screen to recognize lips by measuring the width of
the lips5

. This

technology became more advance in 2017 with the release of
Apple Face ID with

the iPhone X that can map out very accurate 3D depth Data to
identify the user’s



This rise of smartphone usage with the underprivileged along
with the

advance of smartphone sensor capabilities is what makes the
rise of mobile a

unique opportunity in the engineering field, especially with
medical industrial


Medical industrial engineering can be personalized and speed
up manufacturing

process and time. Imagine today, we can leverage existing 3D

functionality with mobile phone such as Sony Xperia XZ1, and
transferring data to 3D

printing machine for customized prosthetic parts on
individual’s measurements.

Rather then going back and forth in the medical centre for
fitting, the patient can

send body size measurement directly to the manufacturer for
production. This can

speed up the production lead time, minimize wastage and
reallocate resources for

research and development rather than focus in production

Mobile device with NRF or bluetooth functionality can also
store and transmit

prosthetic usage data or wear and tear to the manufacturer
for maintenance.

Industrial engineering can be personalized and speed up
manufacturing process and time ( Example: prosthetic parts)

Sony Xperia XZ1

Personalized 3D scanning and

printingWith the facts and data above, it’s not difficult to
list out the added value of the the

raise of technology and mobile to our industry.

Mobile as a tool provides efficiency in all walks of aspects

Operational efficiency could be achieved easily through
mobile. High levels of cost

reduction can be achieved by many ways, one example is
predictive maintenance

of key assets, which uses predictive algorithms to optimize
mobile device repair and

maintenance schedules and to improve asset uptime. System
based, real-time endto-end

planning and horizontal collaboration is now possible using

planning platforms – faster in delivering project, getting
insights/ idea for latest

product design etc. Companies that use such systems to
become better integrated

with horizontal value chain partners, including suppliers
and key customers, can

significantly improve efficiencies and reduce device

Data-driven product engineering enables deeper relationship
with customer, hence,

outpace the competition – all thanks to the emerge of mobile

Products, systems and services will be increasingly
customized to customer desires

fitting their behavioural needs. Loads and loads of
behavioural data aggregated

through mobile or the use of technology enable engineers to
plan and design with

sharp consumer insight. It enables every single product
design to became consumer

centric. Products are customers centric, higher the value to
the human history. It

elevates engineers’ professions to another level – not just
for a job done, but to add

values to human’s life.

“Mobilisation” drives breakthrough of revenue growth and
lower the risk of project


Real-time data availability will enable companies to
manufacture revolutionary

mobile oriented platform and solutions. This opens up lot
more potential, verse a

decade ago, for innovative products with a more accurate
projection of

investment value. The instant information and available data
highly lower the

investment risk to any of the engineering projects since
it’s value and potential is

precisely backed by data.

To master our industry with the understanding of mobile
trend, we got to be clear on

the Risk and Challenges.

The implementation of new technology for gathering and
analyzing data can be

costly. While the benefits are difficult to measure
tangibly, such cost can hardly be

justified. Therefore, leaders need to make decisions as to
which technology to invest

in and the amount of budget to set aside for testing new
technology. It is also

important to determine the scale of initial implementation
and set up project team

to pioneer and test new technology. (Treumann, 2014)

Organizations, especially large corporations, often require
considerable time to

implement and fine-tune new technology. New market trends
and opportunities

may emerge before new technology is fully and successfully

Organizations will be unable to reap the benefits of new
technology if its

implementation falls behind market pace. Leaders need to
identify and prioritize the key problems in their organization which they want
the technology to solve in order

to find the solution that best fits their business needs. The
selected solution should

also be scalable to handle the growing amount of data in the
future. (Scriptorium

Publishing Services, 2014)

Challenges exists everywhere, and you can tackle it over
time through your PEOPLE.

Besides acquiring new technology solution, it is crucial to
develop analytical

capabilities inside the organization to enable proper
evaluation and utilization of the

collected data which will be transformed into new products
or product features.

(Tom Davenport, 2015)

While hard skill development is gradual, the mindset of the
our engineers needed to

be enlightened in order to open up the possibilities brought
by the technology and

emerging world. Coordination and planning throughout
different parts of the

organizations and the support from top management is
essential to driving such

activities to bring about a connected operation. Data-driven
decision making that

based on data and facts could become a challenge to
hierarchical organizations

which relies heavily on senior management in
decision-making. Leaders will need to

overcome such inherent organization culture that may hinder
the change process.

(Zhan, 2016)

It’s an evolution for every industry to survive and grow in
the ever-changing world.

While list hard skills is necessary, the right mindset is
the key to stand out from the

competition. But here we are not asking our industry leader
to hire digital specialist

in order to revolutionize your business. Emerging your
business with the emerging

technology trend is about putting together the “technical”
capabilities and some

characteristics of personality of your people. While you are
using mobile data to

make your product development tailored to your customers, a
more engaging

organizational culture is necessary to grow your talent to
make yourself success. In

an interconnected society, all should think of themselves as
a small company.” A

remarkable phrase by Ried Hoffman, the founder of the social

Staying ahead in the industry, it’s a matter of culture, not