Critique of the presentations from the chapters
three, nine and ten.
In this essay I will discuss the
different presentations debated in class from chapter three, “Intercultural
communication”, chapter nine, “Communicating in groups” and chapter ten, “Group
leadership and problem solving”.
Chapter three: Intercultural
communication is a discipline that studies the way people from different
cultures communicate with each other. How a person with a certain professional
knowledge, knows, interacts, understands and deals with another person from
another country, it is said that he or she dominates relationships between
cultures. Eventually in our life we are going to work with professionals from
very diverse cultures and the communication between us can result somehow
challenging. Without any doubt, it is worth acquiring a practical knowledge of
the culture of a country before trying to do business. It can be much more
valuable than learning the same language, in most of the world, business is
done in English.
Another thing to considered are
co-cultures which are groups of people within a larger culture that hold common
values, beliefs, attitudes that are different from the dominant culture. Some
of the co-cultures that exist are for example race, ethnicity, sex and gender,
sexual orientation, religion, socioeconomic status, age and disability.
Chapter nine: Communicating in
groups is what happens when a group of people make up an identifiable special
unit and carry out the transfer of messages for the interaction, coexistence
and development of the group in search of compliance with its objectives. Group
communication occurs in meetings between the members of a department,
committee, working group, project team and another group united for a common
When communication is
group is effective, it can result in a very productive and very united team.
You can establish long and lasting relationships that can achieve new feats.
Within a healthy group
there is a climate of acceptance, affection and real security. In a healthy
group there is a climate of reciprocal sympathy; its members try to perceive,
to really “feel” one another, with his deepest needs, and to
stimulate his qualities.
Chapter eleven: First the definition of a leader who is a person who
acts as a guide or head of a group. For their leadership to be effective, the
rest of the members must recognize their capabilities. Some of the most
important characteristics of any successful leader are: that he knows how to
listen to the other members of his group; he approaches each one of them and
takes the time to know them well, he pays special attention to their needs; he
does not show himself as an almighty master, but tries to give space to each
one, so that everyone feels that they are part of the decisions; he knows how
to learn from his mistakes and he is not afraid of change, given that this is
the secret of his continuity in the role.
If a conflict occurs, it is important to spend time analyzing its source
and nature to successfully manage the situation. First the group has to
identify the problem, then analyze the cause, search for alternative solutions,
choose alternatives, develop an action plan and finally the group has to take
the necessary measures to evaluate and request accounts of the results. Each
person in the group has to know that solving a problem in group is not easy, it
requires a certain ability to solve group problems in an effective way.